1. Before I arrived, the business was losing a lot of money. So I made some important changes and I turned the business around. It made a profit a year after I had arrived.
2. The company had a lot of processes which slowed things down. So the first thing I did was to eliminate a lot of them. Some of the staff were used to working in a set way and weren't happy when some of the processes were gone.
3. Being both a woman and a senior manager, I had to overcome a lot of criticism and negative stereotypes. But I did and now I'm a director.
4. It's fundamental, a company has to deliver what the customer wants and expects. Any company that doesn't do that, will lose their customers.
5. I've always carried out what my managers have asked me to do. And I expect the same if I give my staff something to do.
6. In order to reduce costs, we had to restructure the sales team. Moving people and introducing a complete change from how they had worked before.
7. I contributed a lot to the new process. The project manager asked me for ideas and I suggested how it should work.
8. I had a very important position in that company. In fact, I reported to the financial director. He was my boss.
9. Every company now should streamline it's way of working. Not only to save money, but also to make things more efficient.
10. I had to evaluate the performance of all the senior managers. Being asked why they did things in a certain way, wasn't something that they liked.