Situation 1
Sally:'Jessica, would you mind going to the supplier's meeting on Friday? I have another meeting and can't go.'
Jessica:'I'm afraid I can't. I'm really busy at the moment.'
Sally:'You know I wouldn't ask you if it wasn't important. We need someone from our department there.'
Jessica:'I appreciate that, but I don't have the time. Sorry.'
Sally:'I'd really appreciate it.'
Jessica:'How long will the meeting last?'
Sally:'Two hours maximum.'
Jessica:'Ok.'
Sally:'You don't mind, do you?'
Jessica:'No, it's ok.'
Sally:'I can't thank you enough.'
Situation 2
David:'Can I ask you a favour?'
Ian:'What is it?'
David:'Could you give me a hand with this month's sales report. I need to finish it by tomorrow and I don't think I'll have time to do the graphs and tables. Could you do them?'
Ian:'Well, I'm busy and I have no idea of how to do a sales report.'
David:'You don't need to write the report, I just need you to do the graphs and tables.'
Ian:'As I said, I'm really busy.'
David:'It won't take long. I have all the data, I just need you to do 2 charts and 2 tables with it.'
Ian:'I'm sorry, I can't. Is that ok?'
David:'It's fine, I just thought I'd ask.'