Below are the formal and polite equivalents (synonyms) of 'thank you' which you can use in your business or professional pieces of writing.
Although you can use 'thank you' in formal emails (e.g. 'thank you for your understanding'), for me it sound a little too informal. So I would recommend you use the below synonyms if you want to make yourself sound more professional.
Two of the below synonyms should only be used for specific situations. So, make sure that you read the description below each synonym before using them in your own writing.
This is a more formal way to say 'thank you'. Only use this to thank people for things which took time for them to do, were difficult to do or saying 'thank you' when apologising. So don't use it when people have done something for you which was quick and easy for them to do (e.g. send a report to you), because it sounds excessive/too much.
'We would like to express our gratitude to both you and your team for all the hard work you have done over the last 6 weeks.'
'I would like to express our gratitude for the understanding you have shown concerning the unfortunate events which occured last week.'
If you use 'grateful' when thanking somebody, it essential that you use 'very' or 'extremely' in front of it. If you don't, it sounds like the thing that the person/people did for you wasn't that important.
'I am very grateful for the work you have done on the financial report.'
By simply adding 'would like to' in front of 'thank you' makes it sound more formal.
'I would like to thank you for the assistance you provided on the creation of the report on the airport project.'
This is very formal and is used for the same situations as you would use 'would like to express our gratitude'. But unlike 'would like to express our gratitude', this phrase always has to be followed by 'to' and then 'you' (or the name of the person/people/organisation) you are thanking.
'We are indebted to both you and your team for all the hard work you have done over the last 6 weeks.'
'I am indebted to you for the understanding you have shown concerning the unfortunate events which occured last week.'
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