In this third of three online exercises on vocabulary in CVs, resumes and job interviews, you will learn and remember more professional English words/phrases that you can use to improve your CV/resume and job interview performances.
Click here to see more of our free online exercises on CVs/resumes and job interviews
Below are a number of verbs and phrases that are commonly used in business English to make sentences sound more professional.
From the context, try to guess what the meaning of the words/phrases in bold are. Then do the quiz at the end to check if you are right.
1. In my last job I was responsible for doing the recruitment of all new staff to the department. I had to organise all the job advertisements, candidate selection and perform the interviews.
2. Although I started in the company as an administrative assistant, due to my hard work and ability I was promoted three times in 6 years. When I left the company, I was a department manager.
3. In my role as a manager, I conducted regular reviews of my team's performance. It is important to find out what your team is doing badly and change it as quickly as possible.
4. I was in charge of a team of 12 staff. I was their manager.
5. In addition to organising the corporate events, I also assisted the events manager on running/managing the actual events. Providing the events manager with any help she needed.
6. I participated in the company's customer service review meetings. Contributing many ideas on how to improve the company's customer service.
7. I chaired the company's customer service review meetings. It was my responsibility to manage the meetings and make sure that they were successful.
8. I trained all new staff on how to use the company's customer service computer application.
9. I monitored the company's computer systems. I looked at them to make sure that there were no problems with the system's performance.
10. It was my responsibility to ensure that all our customers' deliveries reached them within 24 hours of being ordered.
11. I ordered all the company's office supplies (like pens, paper etc...). I had to find out what office supplies were needed and buy them at the best price from suppliers.
12. I constantly liaised with our business customers to ensure that we were providing the best service to them. Happy customers means you continue to have their business.
Match the words/phrases in bold from the above text to each of the definitions/descriptions below. Click on the "Check" button at the bottom of the quiz to check your answers.
When the answer is correct, two icons will appear below the answer. The "" icon contains extra information on the word/phrase. In the "" icon, you can listen to the pronunciation of the word/phrase.
Now that you understand the meaning of the words/phrases and when to use them, practise using them by creating your own sentences with them in English. Also click on the "" icon under each correct answer and listen how each is pronounced correctly.
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