Waiter:'Good evening Madam, how can I help you?'
Julie:'Good evening. We have a reservation for 9pm in the name of Smith.'
Waiter:'A table for four, isn't it? I'm afraid that the table isn't available yet. If you'd like to wait at the bar, we'll call you over when it's ready.'
30 minutes later
Julie:'Excuse me, we've been waiting for 30 minutes for our table. Will it be much longer?'
Waiter:'Sorry about the delay, we're very busy tonight. I'll just go and check.'
2 minutes later
Waiter:'Your table is ready now. If you would like to come with me, I will show you to your table.'
5 minutes later when the customers are seated at their table
Andrew:'My god, the people at the table next to ours are shouting. I can't hear myself think!'
Julie:'They are talking very loud. I'll take care of it. I will speak to the waiter and see if we can move tables. Excuse me, would it be possible to change tables?'
Waiter:'Is there a problem with the table madam?'
Julie:'Not with the table, but the table next to us are speaking very loudly.'
Waiter:'I will ask them to quieten down, so you can enjoy your meal without the shouting.'
20 minutes later, the waiter is serving them their first course/starter
Andrew:'Excuse me, I didn't order the smoked salmon.'
Waiter:'I have smoked salmon written down here.'
Andrew:'I am afraid you are mistaken. I asked for the tomato and basil soup for my starter.'
Waiter:'I'm terribly sorry sir. I'll replace it straight away.'
Peter:'Excuse me, would it be possible to change my starter?'
Waiter:'Is there anything wrong with your prawn salad sir?'
Peter:'No, there isn't. I wasn't expecting the prawn salad to look like this.'
Waiter:'No problem sir. What would you like instead?'
Peter:'Could I have a caesar salad if it's no trouble?'
Waiter:'I am afraid we are sold out of the caesar salad. We don't have any more tonight. May I recommend the tomato and basil soup. It's very good.'
Peter:'I'll have that then. Thank you.'
Waiter:'I'll bring the soups now.'