Speaker:'Now if there are any questions, I would be pleased to answer them.'
Attendee 1:'You said that staff need more attention, how can we do that?'
Speaker:'That's a good question. You simply need to be there in person more, not just communicating by email or by the phone. Have you desk in the middle of your staff and try to work there as much as possible. Does that answer your question?'
Speaker:'The woman in the second row.'
Attendee 2:'But we don't …. …........... …... office. So what can we do?'
Speaker:'I did not quite catch that, would you mind repeating it?'
Attendee 2:'Yes. We don't have the time …. …........... …... office. So what can we do?'
Speaker:'I'm really sorry, I must be going deaf. Would you mind repeating it again?'
Attendee 2:'No problem. For many of us, we don't have time to be in the office a lot. So what can we do?'
Speaker:'Now I heard you. That's an interesting point, and one that we faced at our company. The short answer I'm afraid is that you have to make time. Try re-organising your schedule. It means more work for you, but you will see the rewards.
Any more questions? Yes, the man in the front row.'
Attendee 3:'You mentioned that your company wrote a management procedure document. Do you happen to have a copy of it?'
Speaker:'I'm afraid that I don't have it to hand, but if you give me your email address I would be pleased to forward it to you. Is that ok?
The woman in the fifth row.'
Attendee 4:'Can you explain the full procedure at your company?'
Speaker:'I'm afraid that would take a long time to explain, but if you give me your email address I would be pleased to forward you a copy.
Well, thank you often again for attending the presentation and I hope you have a safe journey.'