English for shop/sales assistants: When customers buy exercise

Please sign this slip:
(phrase) If a customer is paying for something with a bank or credit card in a shop, restaurant etc... they will either have to write their name on a small piece of paper or enter their bank card PIN number to confirm that it's their card. If they have to write their signature/name, you should tell them what they have to do when giving them the small piece of paper and where they have to do it. To do this, you use the phrase 'please sign this slip'.

In English, 'sign' is a different way of saying 'write your name/signature' and 'slip' is the name for the small piece of paper where the customer has to do it.

In Spanish: "firme la boleta, por favor".

Please sign this slip:

Have a nice day:
(phrase) 'have a nice day' is a different way of saying 'goodbye'. You can say either to a customer after they have bought something. For me, 'have a nice day' sounds friendlier, so I would recommend you use that.

In Spanish: "qué tenga un buen dia".

Have a nice day:

Cash or card:
(phrase) This is a commonly used phrase in English in shops/stores when asking a customer how they want to pay for something. 'cash' means with physical money (notes/bills or coins) and 'card' means with a bank or credit card.

You can just say to a customer 'cash or card' if you want, but I think it is politer to say 'how would you like to pay' before it. For example, 'how would you like to pay, cash or card?'.

In Spanish: "en efectivo o tarjeta".

Cash or card:

Here's your card and your receipt:
(phrase) In English, when you give a customer something in a shop/store which is for them, you normally start by saying 'here's your'. For example, 'here's your change' or 'here's your receipt' etc... You would say 'here's your card and your receipt' to a customer after they have bought something and you are giving them back their bank card and the receipt (the small piece of paper that says what they have bought and how much it cost).

As I said above, you can use 'here's your' when you are giving a customer anything. If the customer has paid with cash (notes and/or coins), when you are giving them their change (the money you return to the customer when they have paid for something with more money than it costs), you can say 'here's your change'. Or when you are giving them the thing(s) they have bought in a bag, you can say 'here's your bag'.

In Spanish: "aqui tiene su tarjeta y su recibo/ticket".

Here's your card and your receipt:

That'll be 55 euros:
(phrase) There are three ways that you can tell a customer how much money they have to pay. The first is 'that'll be' followed by the amount of money (e.g. 'that'll be 105 dollars and 99 cent'). The second is 'that's' followed by the amount of money (e.g. 'that's 105 pounds and 99 pence'). The last way is to say just the amount of money followed by 'please' (e.g. 105 euros and 99 cent, please'). It's your choice which you use.

You can make the first two phrases politer by adding 'please' at the end if you want (e.g. 'that'll be 105 dollars and 99 cent, please').

In Spanish: "son 55 euros".

That'll be 55 euros:

Could you enter your PIN number on the keyboard:
(phrase) If a customer is paying for something with a bank or credit card in a shop, restaurant etc... they will either have to write their name on a small piece of paper or enter their bank card PIN number to confirm that it's their card. If they have to enter their bank card PIN number into a machine, you should tell them that they have to it. To do this, you use the phrase 'could you enter your pin number on the keyboard'.

Most customers will not have a problem doing this, but if they do, you may have to give them other instructions to help them. Sometimes, they will not press the confirm/enter button after they have entered their PIN number. To ask them to do this, tell them 'press the enter/confirm/green button when you have finished, please'.

In Spanish: "introduzca su PIN".

Could you enter your PIN number on the keyboard:

Next, please:
(phrase) This phrase is used after you have finished serving one customer (i.e. they have bought something and have left) to tell the next customer to come to you. You can follow 'next, please' with 'good morning/afternoon/evening' to be polite (e.g. 'next, please. good afternoon').

You would only use 'next, please' if there is a line/queue of customers waiting to be served/to pay for things. If there isn't a line/queue and a customer comes to you to buy something, you only have to say 'good morning/afternoon/evening' to them.

In Spanish: "el siguiente, por favor".

Next, please:

Can I see some ID, please:
(phrase) If to buy/rent something a customer has to show some official document (e.g. a passport, identity card, driving license etc...) to prove who they are, you should use this phrase. 'ID' is a commonly used way to say in English an official document that shows a person's identity (e.g. passport etc...).

You can use either 'can' or 'could' in this phrase with no change in meaning (but 'could' sounds politer). For example, 'could I see some ID, please'.

In Spanish: "me puede enseñar un documento de identidad, por favor".

Can I see some ID, please: