Everything is going well at the moment. We're a little bit busy, but that's good.
In answer to your email about the current situation with the Skipton Airport Project, please find the answers to your questions below:
We successfully completed stage 2 on Monday and currently we're preparing to start stage 3. In general, the project is going well. We haven't had any problems with the machinery but there are still some minor issues with the delivery system. As was said in our last meeting, the problem with the delivery system is because of the software. It's a very common software issue and we just need time to correct the code. Don't worry, we're looking into it and we expect that it will be resolved by the end of the month.
I apologise that you haven't received a copy of the updated Project Report earlier. I have attached a copy of the report below.
To answer your question about the post-installation support package we offer, I can confirm that it includes both remote and call-out site support 24 hours a day, 365 days a year. This covers remote monitoring, a service every 3 months, service engineer visits and the cost of all parts and labour.
Regarding the quote for an extension to the period of post-installation support from 6 months to 12 months. I think we should discuss this subject at the next project update meeting.
I hope that this answers your questions.
Give me a ring if you need anything else.