Dear Mrs Thompson,
My name is Ian McAdams and I work in customer services for Time Energy. I am writing in regards to some information which we require from you and an action which we would like you to carry out.
Due to a recent change in government tax legislation, all business clients of energy companies are now required to submit their 10 digit company tax number to their energy providers by the 10th June. Could you please add your company tax number to your online account details with us. Please find attached a document which explains how and where to do this.
In addition, we have noticed that there is a slight difference in your account details between the address which we have for where the gas and electricity is supplied to (12 Cavendish Street, Keighley, W.Yorks, BD19 3FG) and the billing address where your bills are sent to (12 Cavendish Street, Keighley, W.Yorks, BD20 5QW). Could you please confirm which of these is the correct one to use and we shall update it on our system.
And lastly, we have to conduct an annual inspection of the gas supply infrastructure at your premises at 12 Cavendish Street, Keighley, W.Yorks to ensure that it is meeting health and safety regulations. Please supply us with a time and date which is convenient for you within the next month for one of our technical specialists to come and undertake the inspection.
If you could deal with these matters as soon as you can, it would be very much appreciated. If you have any questions, please do not hesitate to contact me on email at email@example.com or by phone on 07956 45274906.
I look forward to hearing from you.
Customer Services Representative