Below are the formal and polite equivalents (synonyms) of 'happy' which you can use in your business or professional pieces of writing:

Although we normally use 'happy' to say how we feel in general (e.g. I feel happy today), it is not normal to tell people about this in business or professional pieces of writing. But 'happy' can be used to do other things, like when telling people good news or accepting an invitation from somebody. And below are the formal synonyms of 'happy' to do this.

Pleased

Used when you want to say that you were 'happy' to find out about something which is positive for either you or the person you are talking/writing to.

'I was pleased to hear that you have reconsidered our request.'


Or when telling someone some good news.

'I am pleased to inform you that your application has been successful.'

Delighted

'Delighted' can be used exactly the same as 'pleased' can be (i.e. to say you were 'happy' to find out about something which was positive and tell someone some good news). But it sounds like you were 'very happy' instead of 'happy'.

'I was delighted to hear that you have reconsidered our request.'

'I am delighted to inform you that your application has been successful.'


In addition, you can also use 'delighted' when you to want to tell a person that you would be 'happy' to accept an invitation or to do something that they have asked you to do.

'I would be delighted to attend the opening of your new store.'


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